Technical Writer

New
Employee must reside within the United States.Full-TimeMiddle
Salary$77,625 to $112,620 per year
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Job Details

Experience
3 years
Required Skills
SharePointMicrosoft OfficePowerPoint

Requirements

  • Three (3) years of professional experience as a technical writer or related writing experience.
  • Bachelor’s Degree in English, Technical Writing, Communications, Computer Science or related field (or 4 additional years of equivalent experience).
  • Proficiency with RoboHelp 2022.
  • Competence in Microsoft Office Suite, Visio, PowerPoint, and SharePoint.
  • Experience with software development methodologies and processes.
  • Ability to maintain established IT documentation and work with Microsoft Office Templates.
  • Advanced written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage multiple assignments and meet deadlines in a fast-paced environment.

Responsibilities

  • Independently create, maintain, and enhance user guides, style sheets, templates, and automated review processes using RoboHelp 2022.
  • Analyze, author, and maintain software documentation including technical reference manuals, user guides, and training materials.
  • Develop and manage procedural documentation, including department SOPs, work instructions, and disaster recovery plans.
  • Partner with the Business Analyst to support project deliverables like Business Requirements, Release Notes, and User Acceptance Testing (UAT) plans.
  • Govern the IT System Documentation Library by managing document finalization, version control, and template administration.
  • Collaborate with IT staff and subject matter experts to assess documentation needs and execute content strategy.
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$77,625 to $112,620 per year
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