Administration & Operations Specialist
New
S
SupportYourAppCustomer Support
France, 9 AM - 6 PM (GMT+2)Contract
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Native French & fluent English (at least C1 level for both)
- Required Skills
- Microsoft ExcelMicrosoft OfficeCustomer serviceGoogle SheetsData entry
Requirements
- Excellent French and English communication skills (at least C1 level for both spoken and written)
- Professional, friendly, and service-oriented communication approach across phone, email, and internal collaboration
- Strong administrative and organizational skills with the ability to manage files accurately and independently
- Analytical mindset with the ability to interpret data, identify patterns, and propose process improvements
- Strong knowledge of Microsoft Office
- Customer service mindset with the ability to resolve issues efficiently
- Personal computer with at least 8Gb of RAM
- Stable internet connection with minimum 50 Mbps download and 40 Mbps upload
- Prior exposure to or interest in AI tools (plus)
- Basic proficiency with spreadsheets (Excel / Google Sheets) (plus)
Responsibilities
- Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks
- Follow up on accounts receivable and communicate with customers regarding invoices, payments, and contract-related matters
- Verify customer orders and ensure all details are correctly processed and documented in internal systems
- Update customers on the status of their files, orders, and ongoing administrative processes
- Enter, update, and monitor sales contracts within the database while maintaining high data quality standards
- Manage general administrative responsibilities including reception support, phone handling, and office management tasks
- Support day-to-day operational activities and contribute to the successful execution of internal operational projects
- Ensure smooth communication between internal departments and customers to improve service efficiency and customer satisfaction
- Maintain organized documentation and administrative records while ensuring deadlines and follow-ups are completed on time
View Full Description & ApplyYou'll be redirected to the employer's site
