Administration & Operations Specialist
New
S
SupportYourAppCustomer Support
Bantul, Bantul, Indonesia. Jakarta, Jakarta, Indonesia. Bangkok, Bangkok, Thailand. Phuket, Thailand. Central Visayas, Philippines. Metro Manila, Philippines, Monday–Friday, 9am - 5pm (UTC)ContractMiddle
Salary not disclosed
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Job Details
- Languages
- Dutch (C1), English (C1)
- Required Skills
- SalesforceMicrosoft OfficeCRM
Requirements
- Excellent Dutch and English communication skills (at least C1 level for both spoken and written).
- Strong administrative and organizational skills with the ability to manage files accurately and independently.
- Attention to detail and an analytical mindset to interpret data and identify patterns.
- Strong knowledge of Microsoft Office.
- Confidence in learning and adapting to new systems and tools.
- Customer service mindset with the ability to resolve issues efficiently.
- Personal computer with at least 8GB of RAM.
- Stable internet connection with at least 50 Mbps download and 40 Mbps upload speed.
- Proactive attitude toward supporting business operations.
Responsibilities
- Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks.
- Follow up on accounts receivable and communicate with customers regarding invoices, payments, and contract-related matters.
- Verify customer orders and ensure all details are correctly processed and documented in internal systems.
- Update customers on the status of their files, orders, and ongoing administrative processes.
- Enter, update, and monitor sales contracts within the database while maintaining high data quality standards.
- Manage general administrative responsibilities including reception support, phone handling, and office management tasks.
- Support day-to-day operational activities and contribute to the successful execution of internal operational projects.
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