Technical Integration Manager
New
N
NuitéeTravel Technology
Remote within APAC.Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- RESTful APIs
Requirements
- Strong professional experience with APIs and complex technical integrations.
- Proven background in supporting modern software products.
- Experience managing technical relationships with enterprise-level customers.
- History of working in roles involving technical troubleshooting, onboarding, pre-sales, or post-sales support.
- Ability to explain intricate technical problems to diverse audiences, including developers and business stakeholders.
- Experience in cross-functional collaboration with product and engineering teams.
- Self-starter mindset with the ability to build functions while handling hands-on execution.
Responsibilities
- Manage technical customer relationships for enterprise API integrations through all phases: implementation, launch, and optimization.
- Perform hands-on technical troubleshooting for customer integration issues.
- Collaborate directly with Product and Engineering teams to influence the product roadmap based on integration insights.
- Standardize technical onboarding and support processes for scale while maintaining high speed and trust.
- Communicate technical challenges clearly to both technical and non-technical stakeholders, including engineers, product managers, and account managers.
- Own the APAC integration function and build structure from the ground up.
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