Commercial Account Manager
S
SalesloftSaaS Sales
United States - RemoteFull-TimeMiddle
Salary$50,000 — $65,000 USD
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Job Details
- Experience
- 2-3 years
- Required Skills
- SaaSRelationship buildingAccount Management
Requirements
- 2-3 years of proven relationship building and closing experience in a SaaS environment.
- Experience managing, expanding, and renewing customer relationships.
- Ability to run a full sales lifecycle, from start to finish, within the SMB segment.
- Experience establishing strategic C-level relationships.
- Proven ability to conduct compelling on-site and virtual product presentations to C-level executives, directors, and sales managers.
- Adept at identifying and utilizing internal resources (Sales Engineers, Customer Success, Support) to close deals.
- Consistent track record of overachieving quota and revenue goals.
- Proven ability to make strong connections and overcome rejection.
- Strong listening skills with the ability to understand and overcome objections.
- Collaborative mindset with a focus on team success.
Responsibilities
- Serve as the primary point of contact for account relationships, managing transactions such as upsells, cross-sells, and renewals.
- Prospect within assigned territory to identify, qualify, and close new business opportunities within the install base.
- Develop and execute success plans for high-value accounts to align business goals with software solutions.
- Monitor account health and usage patterns to identify churn risks and implement retention strategies.
- Cultivate relationships with C-suite executives and key stakeholders to act as a trusted business advisor.
- Provide leadership with accurate revenue forecasts for new bookings and churn.
- Partner with internal teams such as Customer Success, Product, and Support to resolve client issues and facilitate transitions.
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