Community Program Specialist
New
A
ALX AfricaEducation Technology
As this is a fully remote roleFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3-4 years
- Required Skills
- HubSpotSlack
Requirements
- 3-4 years of experience in community management, social/digital media, internal comms, or program management.
- Hands-on experience running an online community platform such as Discourse, Circle, Slack, or Discord.
- Proven ability to write newsletters and member communications with a consistent, on-brand voice.
- Proficiency with email or newsletter tools such as Mailchimp or HubSpot.
- Experience planning and running virtual, in-person, or hybrid community events.
- Analytical skills to track engagement metrics, spot trends, and turn insights into action.
- Ability to work effectively in a fast-paced, target-driven, and virtual environment.
- Strong written communication skills across multiple channels and audiences.
- Ability to work collaboratively with remote, cross-functional teams and city leads.
Responsibilities
- Design and implement community strategies across the talent journey including selection, recruitment, learning, transition, and alumni.
- Collaborate with Marketing, Recruitment, Learning, and Alumni teams to integrate community-driven approaches.
- Manage the eHub virtual community platform, including moderation, structure, and day-to-day engagement.
- Write and distribute monthly newsletters and community announcements across multiple channels.
- Track and report on engagement metrics (KPIs) to stakeholders to measure program success.
- Build relationships with city leads and cross-functional teams to ensure alignment and information flow.
- Curate and share member-generated content and success stories.
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