Revenue & Billing Analyst
New
T
TestGorillaSkills-based talent discovery
EMEA+ Time Zone (UTC 0:00~UTC+08:00); Secondary Locations: APAC, Americas Time Zone (UTC -07:00 ~ UTC-04:00), 5 hours daily overlap with UK-based Finance team requiredContractMiddle
Salary€43,440 - €54,300
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Job Details
- Languages
- English
- Experience
- At least four years of relevant experience preferred
- Required Skills
- Microsoft ExcelGoogle Sheets
Requirements
- Experience personally owning customer billing, AR, or collections.
- Experience resolving complex customer billing or payment issues directly with customers.
- Demonstrated background in subscription or recurring-revenue business billing.
- Strong proficiency in Excel or Google Sheets.
- Experience with financial reconciliation and independent problem-solving of data discrepancies.
- Proven history of improving recurring finance processes.
- Familiarity with using AI and automation to reduce manual work.
- Excellent written and verbal communication skills in English.
- Comfort working in a high-autonomy, async-first, remote environment.
- Passionate about TestGorilla's mission.
Responsibilities
- Own customer billing end to end, including invoicing, subscription changes, payment queries, refunds, and failed payment recovery.
- Manage accounts receivable, collections, and dunning processes.
- Identify root causes of billing issues and implement process improvements.
- Conduct reconciliations across billing, payments, subscription reporting, and the ledger.
- Produce MRR/ARR movement reporting and analysis for the finance team.
- Implement finance automations around AR, billing, and reporting to support exception-based processing.
- Define requirements and support testing for billing platform, pricing, and packaging changes.
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