- Collaborate cross-functionally in a global, remote-first environment.
- Own the end-to-end customer journey: map, design, build, launch and optimize journeys.
- Design, build, and execute targeted, AI-driven lifecycle campaigns across email and in-app channels.
- Drive GTM of new product releases and features.
- Own and evolve customer-facing education and enablement materials.
- Lead multi-channel adoption and retention initiatives using predictive health and usage insights.
Analytical Skills