Clinic Outreach Specialist
New
C
CrewBloomHealthcare
Texas, United States. PhilippinesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- C1/C2-level English
- Required Skills
- SalesforceHubSpotCRM
Requirements
- Proven outbound dialing/cold-calling experience, ideally in a call center or BPO environment.
- Ability to provide measurable performance metrics, such as daily dial volume and conversion rates.
- C1/C2-level English with clear spoken communication for U.S.-based clinic staff.
- Comfortable handling sustained high call volumes and frequent rejection.
- Strong ability to follow scripts accurately and consistently.
- Experience using CRM tools to track and document outreach.
- Ability to work remotely with minimal supervision.
- Healthcare, mental health, or telehealth outreach experience is preferred.
- Familiarity with HubSpot, Salesforce, or GoHighLevel is a plus.
- Experience working in environments where calls are recorded and reviewed for QA is a plus.
Responsibilities
- Conduct sustained, high-volume outbound calls to new clinics across the U.S.
- Introduce services and build initial rapport with clinic staff.
- Follow approved call scripts precisely, particularly regarding clinical claims and services.
- Accurately document call outcomes and next steps in the CRM.
- Follow up with clinics that have shown interest.
- Meet daily, weekly, and monthly targets for call volume and qualified conversations.
- Collaborate with the sales team to improve scripts and outreach strategies based on call outcomes.
- Participate in call quality and QA reviews.
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