Head of Client Success & Sales
New
P
PomeloOffshore Staffing
USAFull-TimeSenior
SalaryCompetitive pay, always in US dollars
Apply NowOpens the employer's application page
Job Details
- Experience
- 5-7+ years
- Required Skills
- SalesforceHubSpotAccount ManagementCRM
Requirements
- 5-7+ years of experience in sales, account management, or client success (preferably in staffing, recruiting, or a service-based business)
- Proven track record of closing deals and successfully acquiring new clients
- Proficient in managing client relationships and problem-solving client concerns
- Strong communication and interpersonal skills
- Highly organized with the ability to manage multiple clients and priorities
- Comfortable working in a fast-paced, entrepreneurial environment
- Experience with CRM tools (e.g., HubSpot, Salesforce) preferred
- Previous experience working the graveyard shift
Responsibilities
- Own the end-to-end sales process, from outbound prospecting to closing new clients
- Identify and target businesses that can benefit from offshore staffing solutions
- Serve as the primary point of contact for all client communications
- Manage onboarding for new clients, ensuring a smooth and professional experience
- Ensure high client satisfaction, retention, and long-term engagement
- Own revenue targets across both new and existing clients
- Analyze performance metrics and identify opportunities to improve conversion, retention, and expansion
- Work closely with internal recruiting/operations teams to ensure client needs are met
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