Sr Project Manager
New
A
APPLYDigital Agency
Latin America, Hours that align to PT (Pacific Timezone) or ET (Eastern Timezone)Full-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 4–6+ years
- Required Skills
- Project ManagementAgileSCRUMJiraConfluenceNotion
Requirements
- 4–6+ years of experience in project management, delivery management, or operations roles within a digital agency, consultancy, or software delivery environment.
- Proven ability to manage multiple concurrent workstreams or client accounts.
- Hands-on experience with resource or capacity management, including tracking team utilisation and managing allocations.
- Solid understanding of Agile delivery methodologies (Scrum, Kanban) and experience running or supporting sprint ceremonies.
- Proficiency with project management and delivery tooling, particularly Jira, Confluence, and Notion.
- Experience with time-tracking tools such as Tempo.
- Ability to read hours reports, identify trends, and present clear summaries to stakeholders.
- Strong written and verbal communication skills in English.
- Ability to communicate clearly across time zones in async-first environments.
- Experience working with a managed services, retainer-based, or continuous delivery model.
- Proactive, ownership-driven mindset.
Responsibilities
- Own capacity and resource allocation tracking across Managed Services squads, maintaining an accurate and up-to-date view of team availability, utilisation, and workload balance.
- Monitor hours consumption against retainer allocations on a regular cadence, surfacing discrepancies, overruns, or underutilisation early and escalating as appropriate.
- Proactively identify and flag delivery risks like timeline slippage, team bottlenecks, and scope creep.
- Manage squad-level delivery processes including backlogs, sprint progress, and ceremonies.
- Partner with the London-based Senior PM to ensure seamless handoff and alignment between client-facing commitments and internal execution capacity.
- Support the Director of Managed Services with operational reporting, including utilisation metrics, team health signals, and portfolio-level status updates.
- Maintain documentation hygiene across tools like Jira, Notion, and Tempo.
- Contribute to the ongoing improvement of operational processes, templates, and tooling.
- Coordinate onboarding logistics for new clients or new squad members.
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