Senior Consultant - Veeva Safety - Managed Services
New
J
JobgetherLife Sciences
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 5+ years of experience
- Required Skills
- SQLCloud ComputingSaaS
Requirements
- Bachelor’s degree in life sciences, computer science, or a related discipline.
- 5+ years of experience in the life sciences industry, specifically in Drug Safety and Pharmacovigilance.
- Strong knowledge of Drug Safety and Pharmacovigilance processes, regulations, and compliance requirements.
- Proven ability to write complex SQL queries against safety datasets.
- Hands-on experience implementing, configuring, or supporting safety systems such as Argus, Aris, Emperica, Commonwealth, RxLogix, or comparable platforms.
- Strong understanding of life sciences compliance and computer systems validation requirements.
- Experience with SaaS or cloud-based technologies and software implementation.
- Excellent written and verbal English communication skills.
- Demonstrated ability to collaborate with diverse stakeholders.
- Previous experience working as an individual contributor with strong ownership.
- Willingness and ability to travel approximately 25% of project time.
Responsibilities
- Support a portfolio of biopharmaceutical customers using Vault Safety and help them maximize the value of their post-implementation solutions.
- Understand customer business processes and requirements, provide guidance, design appropriate solutions, and implement required system configurations.
- Keep customer environments aligned with new features and capabilities across the safety technology suite.
- Collaborate closely with customer business and IT stakeholders to translate requirements into practical, scalable solutions.
- Think critically beyond stated requirements to identify potential improvements, risks, and capabilities that can further support customer success.
- Act as a key customer liaison, coordinating communication between customer stakeholders, implementation and maintenance teams, and internal product teams.
- Guide customers in adopting SaaS, Vault, and industry best practices through post-implementation programs.
- Support change management initiatives for customers transitioning from on-premises systems to SaaS-based solutions.
- Communicate customer requirements and industry needs to product management and contribute ideas that improve products and service delivery.
- Contribute to the continuous improvement of delivery methodologies, processes, and managed services capabilities.
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