Sales Development Representative (GCC)
New
R
RemotePassSaaS / HR Tech
Lebanon. Jordan. United Arab EmiratesFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Arabic and English
- Experience
- 1 year
- Required Skills
- SalesforceCustomer serviceTime ManagementHubSpotCRM
Requirements
- Bachelor’s degree in Business, Marketing, or a related field.
- 1 year of experience in sales, customer service, recruitment, or a similar role.
- Professional or native fluency in Arabic and English.
- Exceptional verbal and written communication skills with the ability to navigate cultural etiquette.
- Demonstrated comfort and professionalism in high-volume inbound environments.
- Exceptional active listening skills to synthesize information and pivot conversations based on prospect feedback.
- Proven ability to handle pushback gracefully.
- Exceptional time management skills to balance immediate response needs with discovery preparation.
- Outstanding organizational skills and attention to detail.
- Ability to succeed in an evolving environment and work both independently and as part of a team.
- Experience with CRM software (e.g., HubSpot, Salesforce) is a plus.
Responsibilities
- Respond to inbound inquiries within minutes to ensure a professional transition from marketing interest to sales conversation.
- Maintain a consistent daily flow of inbound follow-up calls and personalized responses.
- Adopt a consultative discovery approach to uncover pain points regarding global hiring, payroll, and compliance.
- Engage with prospects who have interacted with company content to create interest in services.
- Navigate objections with patience and empathy to reframe hesitation into partnership opportunities.
- Support leads by crafting helpful messages to secure introductory meetings.
- Coordinate appointments and demos for Account Executives ensuring lead criteria are met.
- Maintain accurate records of lead interactions and progress in the CRM system.
- Work toward defined response time targets (SLAs) and monthly pipeline goals.
- Collaborate with the Marketing team to share prospect and market insights.
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