Account Manager, Voice and Cloud Collaboration
New
J
JobgetherUnified Communications
United States; remote opportunity for candidates local to the NortheastFull-TimeMiddle
SalaryBase salary range of $65,000–$90,000, depending on experience, skills, location, and other relevant factors. Uncapped commission opportunity in addition to base salary.
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Job Details
- Experience
- 5+ years
- Required Skills
- CiscoAccount ManagementCRM
Requirements
- Bachelor’s degree or comparable relevant industry experience; a four-year degree is preferred.
- 5+ years of experience in unified communications and collaboration, audiovisual technology, enterprise technology, or related fields.
- Previous sales or sales-support experience in technology solutions.
- Deep knowledge of collaboration platforms and vendors such as Microsoft, Cisco, and Zoom.
- Familiarity with UCaaS and CCaaS platforms such as RingCentral, Vonage, 8x8, Five9, Genesys, NICE, Avaya, and Mitel.
- Strong understanding of technical and commercial aspects of unified communications, cloud, and contact center technologies.
- Proficiency with Microsoft Office applications, Microsoft Project, and Adobe Acrobat.
- Ability to communicate credibly with C-suite executives and senior stakeholders.
- Experience supporting international accounts or global program deployments.
- Relevant Microsoft, Cisco, Zoom, and/or Google sales-focused certifications.
- Willingness and ability to travel when required.
Responsibilities
- Drive demand generation, pipeline growth, and marketing initiatives that help sales teams win new business and expand market share.
- Support frontline sales leaders with UCC Cloud go-to-market strategies, sales coaching initiatives, and effective sales motions.
- Support the customer buying and selling process from lead generation through opportunity progression and lifecycle management.
- Partner with leading collaboration technology providers to develop co-selling initiatives and generate new opportunities.
- Manage pipeline reporting, business-performance activities, and opportunity accuracy within internal systems.
- Develop and support sales training, messaging, content, processes, and tools for the broader sales organization.
- Coordinate licensing design, quoting, and purchasing processes for global UCC Cloud deployments.
- Collaborate with voice collaboration and services sales teams to manage opportunities and accelerate demand.
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