Customer Solution Architect Team Lead (AMER)
S
SupabaseDatabase Platform
We hire globally. We believe you can do your best work from anywhere.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
- Required Skills
- Node.jsPostgreSQLVue.JsReactHubSpotBigQuery
Requirements
- 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
- 2+ years of people management or team leadership experience in a high-growth, technical startup environment.
- Strong background with relational databases, specifically PostgreSQL.
- Deep understanding of schema design, indexing, and query performance.
- Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.
- Clear, confident technical communication and storytelling skills.
- Experience with stakeholder alignment, conflict resolution, and collaborative problem-solving.
- Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.
Responsibilities
- Hire, coach, and grow a global team of Customer Solutions Architects.
- Define and scale the customer solution motion from discovery through adoption and renewal.
- Develop onboarding, training, and development plans for team members.
- Lead and review technical discovery to define business and technical objectives.
- Design and present platform demonstrations tailored to high-value customers.
- Build reusable onboarding flows, docs, and templates to accelerate time-to-value.
- Provide technical coaching on architecture reviews, schema design, and performance tuning.
- Advocate for customer needs by collaborating with Product and Engineering teams.
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