Amadeus Support Specialist
New
B
Be in ITTravel Technology
Warszawa, Śródmieście, Warszawa, Country code: PLContractSenior
Salary80 - 100 PLN per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English B2/C1
- Experience
- Minimum 6 years in business travel industry; 18 months as L2 Support Specialist
- Required Skills
- Technical support
Requirements
- At least 18 months of recent experience as an L2 Support Specialist.
- Technical proficiency in the Amadeus GDS system.
- Minimum of 6 years of experience in the business travel industry.
- Extensive background in the travel and/or airline sectors.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Proven ability to work independently with high internal motivation.
- Strong organizational skills to manage multiple tasks simultaneously.
- Ability to take ownership of tasks and proactively suggest improvements.
- Strong teamwork skills.
- Proficiency in English at a B2 or C1 level.
Responsibilities
- Support customer onboarding processes, participate in implementation meetings, and manage company profile import workflows.
- Execute End-to-End functional testing, provide sign-off, and offer stabilization support post-deployment.
- Map new Office IDs.
- Collaborate with product teams to design new features, conduct system testing, and scale technical problem-solving.
- Partner with Service Delivery Support teams to analyze and escalate technical issues.
- Contribute to large-scale projects.
- Investigate and resolve complex technical issues with minimal initial information.
View Full Description & ApplyYou'll be redirected to the employer's site
