Client Manager - Site Design

New
O
OlssonCivil Site Design
Dallas, TX; Fort Worth, TX; Oklahoma - Remote; Oklahoma City, OK; Texas - Remote; Tulsa, OKFull-TimeSenior
Salary not disclosed
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Job Details

Experience
A minimum of eight years of client experience with increasing responsibility.
Required Skills
Account ManagementClient relationship management

Requirements

  • Minimum of eight years of experience in client management with increasing responsibility.
  • Bachelor’s degree in engineering or a related area is preferred.
  • Strong verbal and written communication skills.
  • Proven ability to contribute effectively within a team environment.
  • Ability to travel for in-office activities, client meetings, and site visits as needed.

Responsibilities

  • Manage key client accounts and serve as the main point of contact for project execution.
  • Develop growth strategies and identify new opportunities for cross-selling services.
  • Create and execute client-specific communication plans, including regular status reports.
  • Collaborate with team leaders to secure repeat business through exceptional service.
  • Manage client expectations, negotiate outcomes, and address feedback or conflicts with internal leadership.
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