Client Account Manager
New
C
CareerSwiftTechnology, SaaS
United StatesFull-TimeMiddle
Salary50,000 - 70,000 USD per year
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Job Details
- Experience
- 1–3 years
- Required Skills
- Problem SolvingCustomer SuccessRelationship buildingAccount ManagementCRM
Requirements
- 1–3 years of experience in account management, customer success, client services, or a related role.
- Strong communication and relationship-building skills.
- Customer-focused approach with strong problem-solving abilities.
- Excellent organization and ability to manage multiple accounts and priorities.
- Comfortable working with CRM systems and other digital tools.
- Ability to work independently in a remote environment.
Responsibilities
- Serve as a primary point of contact for assigned clients and manage day-to-day communication.
- Build and maintain positive, professional relationships with clients.
- Understand client needs and help identify appropriate CareerSwift solutions.
- Coordinate client requests and follow up with internal teams to ensure timely resolution.
- Monitor account activity and proactively address potential issues or concerns.
- Maintain accurate client records, notes, and account information in internal systems.
- Collect client feedback and communicate relevant insights to the product, support, and marketing teams.
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