Senior Cybersecurity Solutions Engineer
New
C
Center for Internet Security, Inc.Cybersecurity
United StatesFull-TimeSenior
Salary93,300 - 163,200 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Cloud ComputingCybersecuritySalesforce
Requirements
- Bachelor's degree in technical or business discipline.
- 5+ years of sales engineering, solutions engineering, or technical account management experience in cybersecurity, with demonstrated pre-sales and post-sales responsibilities.
- Deep knowledge of managed security services, including MDR, EDR/XDR/MXDR, NDR/IDS, and DNS-layer security.
- Direct experience with CrowdStrike Falcon and/or Sophos platforms.
- Strong network engineering fundamentals (TCP/IP, routing, firewalls, network sensor/IDS deployment).
- Working knowledge of cloud platforms (AWS, Azure, or GCP), including hardened/secured image concepts.
- Understanding of U.S. SLTT government environments, procurement, and public-sector sales cycles.
- Demonstrated experience mentoring, training, or technically leading other engineers.
- Proactive, customer-first communication style with a proven willingness to engage by phone and drive issues to resolution.
- Strong presentation and communication skills, including technical remote demonstrations.
- Familiarity with Salesforce and Microsoft Office.
- Ability to travel as needed.
Responsibilities
- Serve as the technical SME across the CIS portfolio, including CIS MDR, MXDR, MDBR/MDBR+, Albert Network Monitoring, CIS Hardened Images, CIS SecureSuite, networking, and cloud security.
- Provide hybrid pre-sales and post-sales engineering support, including technical discovery, solution design, demonstrations, proofs of concept, onboarding, deployment guidance, escalation management, and issue resolution through closure.
- Own the technical customer onboarding experience for assigned accounts, accelerating time to value and protecting revenue recognition and customer satisfaction.
- Partner directly with CIS Services Account Executives and Senior Account Executives throughout the government sales cycle, including procurement, security reviews, and technical evaluations.
- Operate within the CSE/TAM operating model alongside the Technical Account Management team to ensure seamless customer experience from pre-sales through onboarding, adoption, and renewal.
- Act as a technical team lead and mentor; coaching, enabling, and upskilling solutions engineers.
- Develop enablement content, runbooks, demonstration environments, and best-practice documentation.
- Deliver professional presentations and technical demonstrations via phone, web technologies, and live and virtual conferences.
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