Revenue Operations Specialist (SaaS)
New
M
micro1SaaS
RemoteContractMiddle
Salary50,000 - 100,000 USD per year
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Job Details
- Experience
- 4+ years
- Required Skills
- SalesforceSaaSHubSpotCRM
Requirements
- 4+ years of direct, hands-on experience in SaaS revenue, sales, customer success, or implementation operations.
- Proven CRM ownership (Salesforce, HubSpot, or similar) with configuration experience.
- Experience with at least two additional tools such as billing, CPQ, ticketing, or project tracking.
- Demonstrated ability to resolve policy conflicts and explain operational tradeoffs in high-complexity, high-compliance environments.
- Strong operational judgment in making and justifying process decisions.
- Exceptional written and verbal communication skills.
- Experience in process design for regulated industries or multi-product SaaS implementations.
- Comfort navigating ambiguity and articulating the rationale behind operational decisions.
Responsibilities
- Assess and refine CRM data models to align with evolving sales, customer success, and revenue operations requirements.
- Identify, arbitrate, and document resolutions for conflicting operational policies, explaining logical choices and tradeoffs.
- Design and validate compliance-constrained workflows for SaaS revenue processes, ensuring adherence to vertical-specific regulations.
- Diagnose and address gaps in revenue data integrity, supporting accurate, actionable reporting and analytics.
- Deliver detailed process walk-throughs based on personal system configuration experience, highlighting decision points and lessons learned.
- Contribute written and verbal insights for scenario-based operational training tasks in collaboration with project stakeholders.
- Recommend system improvements with a focus on scalability, compliance, and cross-functional alignment.
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