Manager, Solutions Engineering Commercial
New
T
TalkdeskCustomer Experience Automation
Remote - United StatesFull-TimeManager
Salary$203,000 - $305,000
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Job Details
- Experience
- At least 3 to 5 years of experience in leading Sales Engineering teams
Requirements
- At least 3 to 5 years of experience in leading Sales Engineering teams.
- Proven background in presales, customer-facing technical consulting, or solutions architecture.
- Strong knowledge of Commercial accounts.
- Executive presence and a coaching mentality.
- Ability to influence multiple stakeholders.
- Willingness to obtain AI certification.
- Strong communication and business storytelling skills.
Responsibilities
- Lead a Solution Engineering team to develop and execute go-to-market strategies for market penetration.
- Drive customer-facing activities, hiring, onboarding, and retention of the Solutions team.
- Partner with Sales leadership to identify opportunities aligned with solution differentiators.
- Define and execute a growth-oriented presales strategy for opportunity qualification.
- Set visionary goals and operational improvements to uplevel the SE organization.
- Collaborate with Product, Engineering, and Support teams to prioritize feature requests and bug fixes.
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