Client Relationship Executive III
New
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XsolisHealthcare Technology
Location: RemoteFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Minimum 10+ years of Account Management, Client Success, Sales, Consulting, or related experience, including at least 5 years managing large, complex healthcare customers.
- Required Skills
- Microsoft Office SuiteAccount ManagementCRM
Requirements
- Bachelor’s degree required; Master’s degree preferred.
- Minimum 10+ years of Account Management, Client Success, Sales, or Consulting experience.
- At least 5 years experience managing large, complex healthcare customers, including multi-facility health systems, revenue cycle organizations, or healthcare SaaS.
- Proven track record of driving revenue retention, complex renewals, contract execution, and account growth.
- Demonstrated success building trusted relationships with Director, VP, and C-suite stakeholders.
- Strong commercial acumen with the ability to connect client priorities to measurable business value.
- Strong executive presence and communication skills to lead strategic conversations.
- Proficiency in CRM platforms and Microsoft Office Suite.
- Experience with healthcare revenue cycle, utilization management, or clinical operations strongly preferred.
- Ability to travel up to 60% of the time, including trips to TN home offices for training.
Responsibilities
- Own and execute comprehensive strategic client plans for assigned accounts, including retention, renewal, and growth strategies.
- Serve as the primary strategic relationship leader and trusted advisor for assigned clients across executive and operational leadership.
- Lead renewal strategy and execution, partnering with internal teams like Sales, Finance, and Legal.
- Identify, develop, and advance expansion opportunities across the Xsolis portfolio.
- Lead executive-level business reviews to communicate outcomes, adoption, value, and strategic opportunities.
- Monitor client health and lead cross-functional action plans to address risks and ensure value realization.
- Partner with Product, Clinical, Data/Analytics, and other internal teams to align resources for client objectives.
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