Healthcare Coordinator
S
SmartScale360Healthcare
Philippines, U.S. HoursFull-TimeMiddle
SalaryPHP 40,000/month + Performance Bonuses
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Job Details
- Languages
- English
- Experience
- At least 1 year of experience
- Required Skills
- Microsoft Excel
Requirements
- At least 1 year of experience in Healthcare Scheduling, Patient Coordination, Workforce Management, Dispatching, Staffing Coordination, or Home Care Scheduling
- Experience supporting US Healthcare, Home Care, Staffing, Healthcare BPO, or Medical Accounts
- Excellent English communication skills
- Strong organizational and multitasking abilities
- Experience using scheduling or workforce management software
- Reliable work-from-home setup with minimum Intel i5 and 8 GB RAM
- 100 Mbps internet connection
- Backup device, internet, and power supply
- Experience supporting US Home Care agencies (preferred)
- Experience with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, or Verint (preferred)
- Strong Microsoft Excel and reporting skills (preferred)
Responsibilities
- Schedule and coordinate caregiver shifts for US home care clients
- Monitor attendance, call-offs, and schedule adherence
- Fill open shifts and ensure continuous patient coverage
- Coordinate shift changes and caregiver replacements
- Communicate with caregivers, patients, clients, and internal teams
- Maintain accurate records within scheduling platforms
- Generate scheduling, staffing, and attendance reports
- Support daily workforce management and scheduling operations
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