Accounts Receivable Officer
New
W
WingFinance
Philippines, Australian Eastern Standard Time (AEST)Full-Time
Salary₱38,000 - ₱45,000 a month
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Job Details
- Required Skills
- Microsoft Excel
Requirements
- Proven background in Accounts Receivable or debt collection, specifically chasing overdue invoices.
- Strong verbal communication skills for phone interactions.
- Strong written communication skills for email correspondence.
- Proven attention to detail regarding record-keeping and data accuracy.
- Ability to investigate invoice queries and determine when to escalate complex issues.
- Maintain a confident yet respectful professional demeanor.
- Must have a USB headset with noise cancellation.
- Must have a working webcam.
- Computer with at least 1.8 GHz processor and 4GB RAM.
- Main internet connection speed of at least 25 Mbps.
- Backup internet connection speed of at least 10 Mbps.
Responsibilities
- Proactively call insurers regarding overdue invoices to confirm payment dates and identify causes for delays.
- Send professional reminder emails and maintain accurate notes within insurer portals.
- Track promises-to-pay and escalate missed payment deadlines or broken commitments.
- Investigate and resolve invoice queries while identifying missing information.
- Escalate complex disputes to internal teams and monitor their resolution progress.
- Build and maintain professional relationships with insurers to ensure timely payment outcomes.
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