AI-First Account Manager - Creative Operations
New
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Storm IdeasCreative Operations
Canada, US Eastern TimeFull-TimeMiddle
Salary65,000 - 80,000 CAD per year
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Job Details
- Languages
- English
- Required Skills
- Artificial IntelligenceStakeholder managementAsanaNotionAccount Management
Requirements
- Demonstrable experience owning client relationships, stakeholder communication, or account delivery.
- Strong written and spoken English.
- High agency and proactive problem-solving abilities.
- Structured thinking with the ability to break ambiguous work into clear definitions of done and project statuses.
- Serious interest and active experience in using AI tools for account management.
- Strong client presence with the ability to build trust and professional relationships.
- Proficiency with workflow and collaboration tools such as Airtable, Monday.com, Notion, Asana, or similar systems.
- Systems/process literacy to understand creative/operational workflows and explain tradeoffs in plain English.
Responsibilities
- Own the account context for selected Creative Operations and Systems / Process Design clients including stakeholders, priorities, history, risks, and follow-ups.
- Run the client operating rhythm so meetings, updates, actions, and decisions do not drift or depend on memory.
- Turn vague client requests into clear next steps, owners, dependencies, and decision points.
- Become highly capable with AI tools and workflows for meeting preparation, research, stakeholder mapping, summarization, and action tracking.
- Write clear client-ready summaries that make messy work understandable without overpromising.
- Maintain stakeholder maps, decision logs, and reusable account context to ensure professional relationship management.
- Work closely with internal Account Management, Creative Operations, AI Operations, and technical colleagues.
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