Account Manager - Creative Operations
S
Storm IdeasCreative Operations
Canada, US Eastern TimeFull-TimeMiddle
Salary65,000 - 80,000 CAD per year
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Job Details
- Languages
- English
- Required Skills
- Artificial IntelligenceStakeholder managementAsanaNotionAccount Management
Requirements
- Demonstrable experience owning client relationships or complex operational conversations.
- Strong written and spoken English communication skills.
- High agency and ability to drive tasks forward without constant guidance.
- Structured thinking with the ability to break down ambiguous work into clear components.
- Serious interest in becoming an expert at AI-enabled account management.
- Experience using AI for research, summarization, and building repeatable operating patterns.
- Strong client presence with a warm, confident, and curious approach.
- Familiarity with workflow tools such as Airtable, Monday.com, Notion, or Asana.
- Systems and process literacy to understand technical builds and associated risks.
Responsibilities
- Own the account context for selected Creative Operations and Systems / Process Design clients including stakeholders, priorities, and history.
- Run the client operating rhythm to ensure meetings, updates, and decisions do not drift.
- Turn vague client requests into clear next steps, owners, and decision points.
- Utilize AI tools for meeting preparation, stakeholder mapping, summarization, and action tracking.
- Write clear, client-ready summaries that translate complex work into understandable terms.
- Maintain account documentation including decision logs and follow-up trackers.
- Collaborate with creative, technical, and AI operations teams to drive project progress.
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