Analista de Prevenção a Fraudes
New
J
JobgetherFinancial technology
BrazilFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- SQLBusiness IntelligenceMicrosoft ExcelCompliance
Requirements
- Availability to work 40 hours per week.
- Previous experience in fraud prevention within financial operations.
- Practical experience analyzing risk and fraud cases and making decisions involving approval, rejection, or escalation.
- Experience working in high-volume operational environments with defined SLAs, such as customer-service queues, back-office operations, or case-analysis teams.
- Previous experience in fintechs, digital banks, payment companies, or related financial-services environments.
- Bachelor’s degree in Administration, Economics, Accounting, Information Technology, or a related field.
- Familiarity with chargeback/dispute processes and identity-validation procedures such as KYC and facial biometrics is desirable.
- Knowledge of payment-industry regulations, including Central Bank requirements and card-network rules, is a plus.
- Advanced Excel skills and knowledge of SQL and/or BI tools such as Metabase are desirable.
- Certifications in Compliance, AML/KYC, or Fraud Prevention, such as CFE or equivalent, are advantageous.
- Strong analytical and investigative thinking, with the ability to identify risk patterns.
- Clear and assertive communication skills.
Responsibilities
- Provide first-level support to partners and internal teams regarding transaction fraud prevention.
- Manage chargeback and dispute processes, handling overdue or pending cases.
- Monitor the effectiveness of antifraud rules and recommend data-driven improvements to reduce losses.
- Analyze facial biometric validation processes to make decisions on approval, rejection, or escalation.
- Evaluate fraud and risk cases while ensuring compliance with internal controls and regulatory requirements.
- Identify patterns and bottlenecks across fraud prevention workflows to optimize processes.
- Manage high-volume workloads while maintaining quality and adherence to established SLAs.
- Collaborate with internal stakeholders to communicate findings and implement risk-control solutions.
View Full Description & ApplyYou'll be redirected to the employer's site
