Analista de Prevenção a Fraudes
New
J
JobgetherFinancial Technology
BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SQLMicrosoft Excel
Requirements
- Availability to work 40 hours per week.
- Previous experience in fraud prevention within financial operations.
- Practical experience analyzing risk and fraud cases and making decisions involving approval, rejection, or escalation.
- Experience working in high-volume operational environments with defined SLAs.
- Previous experience in fintechs, digital banks, payment companies, or related financial-services environments.
- Bachelor’s degree in Administration, Economics, Accounting, Information Technology, or a related field.
- Familiarity with chargeback/dispute processes and identity-validation procedures (KYC/facial biometrics).
- Knowledge of payment-industry regulations and card-network rules.
- Advanced Excel skills.
- Knowledge of SQL and/or BI tools such as Metabase.
- Certifications in Compliance, AML/KYC, or Fraud Prevention (e.g., CFE).
- Strong analytical and investigative thinking skills.
Responsibilities
- Provide first-level support to partners and internal teams regarding transaction fraud prevention.
- Manage chargeback and dispute processes, handling operational questions and pending cases.
- Monitor effectiveness of antifraud rules and recommend adjustments to reduce false positives.
- Analyze discrepancies in facial biometric validation and decide on approval or escalation.
- Evaluate fraud and risk cases adhering to internal controls and regulatory requirements.
- Identify patterns and bottlenecks across fraud prevention workflows.
- Balance multiple operational priorities and deadlines while meeting SLAs.
- Collaborate with internal stakeholders to implement risk-control solutions.
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