Manager, Partner Operations
New
J
JobgetherBusiness Development
CanadaFull-TimeManager
SalaryCAD $120,700–$156,200 for candidates based in Ontario or British Columbia, including base salary and variable pay where applicable.
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Job Details
- Experience
- 5+ years of experience in strategy and operations, business operations, program management, general management, management consulting, or a related discipline; 2+ years of people-management experience.
- Required Skills
- Data AnalysisPeople ManagementCross-functional Team LeadershipStakeholder management
Requirements
- 5+ years of experience in strategy and operations, business operations, program management, general management, management consulting, or a related discipline.
- 2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead high-performing operators.
- Proven experience translating ambiguous business opportunities into clear strategies, operating plans, and measurable outcomes.
- Strong track record of leading complex, cross-functional initiatives from concept through execution.
- Strong business judgment and analytical capabilities, including the ability to assess performance, understand business economics, and evaluate trade-offs.
- Excellent communication and stakeholder-management skills, with the ability to influence teams without direct authority.
- An ownership mindset, strong learning agility, bias toward action, and low-ego approach.
- Comfort operating in ambiguous, fast-moving environments where priorities evolve.
Responsibilities
- Lead a portfolio of strategic programs designed to accelerate the growth, scalability, and performance of the partnerships business.
- Take emerging opportunities from initial concept through launch and scale, establishing the processes, systems, operating models, and cross-functional structures required for reliable execution.
- Define success metrics, monitor performance, identify constraints and opportunities, and recommend actions that improve growth, efficiency, operational performance, and program economics.
- Own complex programs end to end, coordinating stakeholders across Product, Engineering, Data Science, Marketing, Commercial Operations, Commercial Strategy, Legal, and external partners.
- Use data, customer and partner insights, and structured problem-solving to evaluate opportunities, make informed trade-offs, and influence investment decisions.
- Strengthen the Partner Operations foundation by improving tools, systems, workflows, processes, and operating models that enable partnerships to launch and scale effectively.
- Lead and develop a globally distributed team of three to four operators across North America and the Philippines, setting clear priorities and helping team members become increasingly independent owners.
- Serve as a strategic and operational leader who can move comfortably between defining direction, solving problems, and driving hands-on execution.
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