Federal IT Enterprise Services Administrator
New
H
Horizon3Cybersecurity
US, RemoteFull-TimeMiddle
SalaryCompetitive salary, equity and benefits.
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Job Details
- Experience
- 1-3 years of experience managing IT systems
- Required Skills
- SaaSGoogle WorkspaceSlack
Requirements
- Bachelor's degree, Military Service Equivalent, or applicable certifications.
- 1-3 years of experience managing IT systems, with a focus on SaaS identity and collaboration tools.
- Proven proficiency in managing Okta environments.
- Proven proficiency in managing Slack environments.
- Proven proficiency in managing Google Workspace environments.
- Strong ability to diagnose and resolve access and software issues in a remote-first environment.
- Clear verbal and written communication skills.
- High attention to detail regarding user permissions and security configurations.
- Pass a criminal background check.
Responsibilities
- Lead the configuration and maintenance of the Federal Okta instance, ensuring secure identity lifecycle management and SSO integrations.
- Manage and optimize Gov Slack and Google Workspace, focusing on permissions, shared drives, and secure communication channels.
- Provide dedicated front-line support for Federal end-users, troubleshooting access and software issues specific to the Federal environment.
- Author and maintain knowledge base articles and "Standard Operating Procedures" (SOPs) for Federal system usage.
- Provide secondary support for commercial IT services and infrastructure as part of the broader Horizon3 IT team.
- Assist in the synchronization of workflows between Federal and Commercial environments to ensure seamless internal operations.
- Oversee system security by managing user permissions and performing regular access audits.
- Assist in IT security investigations and audits to ensure Federal systems meet required regulatory standards.
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