Forward Deployed Product Manager, Internal Tools & Automation

New
G
GigaAI Infrastructure
Remote, USA., Reliable availability during agreed overlap hours.Full-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
SQLProduct ManagementRESTful APIs

Requirements

  • Demonstrated experience owning a cross-functional workflow or internal product from an ambiguous starting point through delivery, adoption, and measurable operating results.
  • Strong process-discovery skills, including the ability to uncover undocumented rules, exceptions, ownership gaps, and conflicting definitions.
  • Practical fluency with relational data, including entities, identifiers, joins, grain, one-to-many relationships, lifecycle states, lineage, and data quality.
  • Ability to write and review SQL to inspect, join, reconcile, and validate operational data.
  • Working knowledge of APIs, integrations, authentication, events, webhooks, failure handling, and system boundaries.
  • Strong product judgment, including the ability to scope useful releases and define prioritization.
  • Experience working directly with software engineers while retaining ownership of the business outcome.
  • Proven record of influencing technical and operating teams whose priorities you do not directly control.
  • Ability to build trust and communicate clearly with frontline operators, functional leaders, and technical teams in a fully remote environment.
  • Hands-on experience designing, prototyping, or shipping workflow automation, including AI-assisted tools.

Responsibilities

  • Discover and document critical workflows by working directly with the people who operate them.
  • Define core records, identifiers, lifecycle states, owners, decision rules, and exceptions to ensure workflow reliability.
  • Use SQL and data inspection to reconcile records, test assumptions, and identify data-quality issues.
  • Map information movement across business systems, spreadsheets, APIs, and manual handoffs.
  • Identify opportunities for deterministic automation or AI assistance to improve speed, accuracy, and visibility.
  • Write workflow briefs, requirements, data contracts, and acceptance criteria.
  • Partner with engineers on architecture and delivery while owning the business outcome and product roadmap.
  • Lead rollout, training, migration, and support planning to replace manual workarounds.
  • Measure release performance regarding cycle time, accuracy, and manual effort reduction.
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