Enterprise Customer Success Manager - Partners
New
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SukiHealth Tech
Remote, US, Flexible hours based upon client’s and providers’ schedules in different time zones across the US.Full-TimeSenior
Salary$165,000 - $180,000 OTE in CA
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Job Details
- Experience
- 8+ years
- Required Skills
- RESTful APIsCustomer SuccessAccount Management
Requirements
- 8+ years of experience in an Enterprise Customer Success, Technical Account Management, or Strategic Partner Success role.
- Experience in a B2B SaaS, API, or Platform-focused company.
- Background in the Health Tech, EMR, or Digital Health space.
- Proven ability to drive significant business outcomes such as revenue, scale, and efficiency for complex enterprise customers.
- Exceptional communication, presentation, and executive-level relationship management skills.
- Bachelor's degree in engineering, science, or a technical discipline.
- Experience managing channel partnerships or solutions that are resold, licensed, or embedded is preferred.
- Consulting or services experience is preferred.
- Advanced degree is preferred.
Responsibilities
- Manage relationships as the primary point of contact for Suki for Partners platform accounts.
- Drive adoption, retention, and expansion for a dedicated book of business.
- Conduct regular business reviews with C-level and senior leaders focused on revenue growth and end-user adoption.
- Partner with Suki’s solution engineering team to facilitate solution co-creation via APIs and SDKs.
- Collaborate with sales and marketing teams to build partner enablement collateral, training programs, and success stories.
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