Client Care Coordinator
New
F
Furry Fellas Pet ServicePet Services
Must be located in RI, MA. Will consider FL.Part-TimeEntry
Salary$16+ per hour based on experience, flexibility and testing results.
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Job Details
- Experience
- 6mos-1 year prior experience working or volunteering with animals preferred
- Required Skills
- Customer service
Requirements
- At least 6 months to 1 year of experience working or volunteering with animals (preferred).
- Prior experience in a busy office, as a receptionist, administrative assistant, or pet reservation coordinator.
- Bachelor's degree preferred (Associate's degree considered).
- Strong verbal and written communication skills.
- Extremely reliable with the ability to work independently.
- Strong attention to detail and organizational skills.
- Ability to pick up tasks quickly.
- Must have a cellphone (Android or iPhone) for phone system app and texting.
- Must have an up-to-date laptop and high-speed internet.
- Must provide a quiet home office space without disruptions.
Responsibilities
- Schedule reservations and arrange pet care coverage.
- Answer client and staff questions via email and phone.
- Maintain the client management system and cloud drive documentation.
- Send invoices and process credit, debit, and PayPal payments.
- Monitor inbox and perform occasional holiday check-ins to address client or staff emergencies.
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