Implementation Analyst II
New
B
bswiftBenefits Administration
Remote- US, 8am-5pm Central TimeFull-TimeMiddle
Salary22 - 29 USD per hour
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Job Details
- Experience
- 2+ years of professional client-facing experience
- Required Skills
- SQLData AnalysisMicrosoft ExcelData management
Requirements
- Bachelor’s degree in business administration or related field.
- 2+ years of professional client-facing experience within analysis and data management.
- Advanced proficiency in MS Excel (VLOOKUPs, data summaries).
- Working knowledge of other MS Office tools.
- Extensive experience with databases, data interpretation, and data manipulation.
- Strong written and verbal communication skills.
- Ability to problem-solve using reference materials, testing, and informed questioning.
- Ability to operate and make timely decisions in a fast-paced environment.
- High level of productivity, reliability, organization, accuracy, and thoroughness.
Responsibilities
- Build and audit client sites including benefit plan rules, plan details, rates, and enrollment rules.
- Test client sites to ensure proper system functionality and quality.
- Import client data into the system and ensure data accuracy throughout implementation.
- Prepare employee and employer communication documents.
- Triage client tickets and questions via email and voicemail.
- Resolve data discrepancies with external vendors and ensure accurate information exchange.
- Audit system data from various sources and produce summary and detailed reporting.
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