Content Operations Specialist
New
M
Mercer AdvisorsFinancial Services
Remote, USA, Standard business hours of Monday through Friday from 8AM to 5PM.Full-TimeMiddle
Salary25 - 29 USD per hour
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Job Details
- Experience
- 3-4 years of experience
- Required Skills
- Project CoordinationMicrosoft OfficeStakeholder management
Requirements
- 3-4 years of experience in operations, project coordination, workflow management, or administrative support.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Experience supporting multiple stakeholders and managing high volumes of requests.
- Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and exercise sound judgment.
- Experience with Monday.com or similar work management platforms preferred.
- Familiarity with AI productivity tools such as Microsoft Copilot or Claude.
- Availability during standard business hours, Monday-Friday 8AM-5PM.
Responsibilities
- Manage incoming project requests and workflows through Monday.com.
- Monitor project progress and ensure accurate tracking from entry to completion.
- Coordinate logistics for client and prospect webinars including scheduling and reporting.
- Act as the primary point of contact for marketing vendors, including print-on-demand.
- Facilitate marketing department onboarding for new employees and maintain profiles.
- Identify workflow inefficiencies and recommend practical process improvements.
- Leverage AI and technology tools to enhance team efficiency.
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