Swahili Speaking Digital Trust and Safety Analyst
M
Mercier ConsultancyCustomer Service
Greece. Kenya. Germany. Netherlands. FranceFull-Time
SalaryAttractive salary
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Job Details
- Languages
- Swahili, English
- Required Skills
- Problem SolvingCustomer support
Requirements
- Fluency in Swahili (spoken and written).
- Good command of English (minimum B2 level).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Comfortable working with computers and multiple software applications.
- Ability to work independently as well as part of an international team.
- Previous experience in customer service, call centers, or customer support is an advantage.
- Willingness to relocate to Greece if currently living abroad.
Responsibilities
- Assist customers via phone, email, and chat.
- Provide timely solutions to customer inquiries.
- Ensure a positive customer experience.
- Collaborate within an international team environment.
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