Account Manager
New
S
SISCOBenefit Administration
RemoteFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft ExcelProblem SolvingAccount Management
Requirements
- Strong verbal and written communication skills.
- Proficiency in Excel.
- High responsiveness to client inquiries.
- Ability to develop and deliver presentations in group settings.
- Strong interpersonal skills to build trust-based relationships with clients.
- Excellent problem-solving and cost-analysis abilities.
- Ability to work effectively with teammates and demonstrate professionalism.
Responsibilities
- Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and implementation of innovative strategies.
- Facilitate the renewal process for various coverage types, ensuring all associated reporting is completed and delivered at least 90+ days prior to renewal.
- Act as the central gatekeeper for all information pertaining to client renewals or mid-year changes, distributing information to relevant internal departments.
- Lead virtual and in-person meetings with clients and brokers to provide Open Enrollment support and collaborative renewal discussions.
- Collaborate with internal departments including Customer Service, Implementation, and Enrollment to facilitate effective handling of client requests.
View Full Description & ApplyYou'll be redirected to the employer's site
