Director, Patient Services Site of Care Strategy
New
D
Definium TherapeuticsBiopharmaceutical
Location: RemoteFull-TimeDirector
SalaryThe starting base pay range for this position is $180,000-$235,000
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Job Details
- Experience
- Minimum 10 years industry related experience required; Minimum 5 years Patient Services experience required
- Required Skills
- ComplianceStakeholder managementCRM
Requirements
- Bachelor’s degree in Life Sciences, Marketing, Business, Communications, or related discipline; advanced degree preferred
- Minimum 10 years industry related experience required
- Minimum 5 years Patient Services experience required
- Significant understanding of PS compliance and legal guidelines
- Significant experience with REMS strategies, compliance, and support offerings
- Significant experience with external customers including infusion centers, specialty providers, treatment center operations, provider onboarding, and provider education
- Understanding of internal and external material creation process (i.e., PRC)
- Launch experience in the U.S. pharmaceutical market required
- Ability to synthesize complex clinical, market, and customer data into actionable strategies
- Strong presentation skills and ability to influence senior, cross-functional, and agency stakeholders
- Ability to travel as required; average 10–20%, with higher travel during key launch periods
Responsibilities
- Develop and execute site of care engagement strategies to support the successful launch and commercialization of DT120
- Develop treatment center readiness strategies, onboarding programs, and operational playbooks to ensure sites are prepared to safely and efficiently deliver DT120
- Support development and implementation of potential REMS for DT120 via partnership with Compliance and other internal and external partners
- Design workflows supporting referral intake, scheduling, product procurement, treatment-day operations, REMS compliance, and post-treatment coordination
- Collect treatment center feedback and translate operational insights into continuous improvements for Patient Services strategy, workflows, and technology
- Oversee the promotional review process (MLR/PRC) to ensure all patient-facing marketing materials are compliant with regulatory requirements
- Manage team of direct reports driving both team culture and overall success
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