Healthcare Operations Manager
New
R
Raventra HealthMedical Services
United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Process improvement
Requirements
- 3+ years of experience in healthcare operations, revenue cycle management, or healthcare services
- Experience managing or coordinating healthcare operations teams
- Strong understanding of revenue cycle workflows, including billing, coding, claims, payment posting, and AR
- Experience monitoring operational KPIs and using data to improve performance
- Strong leadership, organization, and problem-solving skills
- Ability to manage competing priorities and make effective operational decisions
- Strong communication skills and ability to work with both internal teams and client stakeholders
- Experience managing escalations and resolving operational issues
- Ability to work independently and effectively in a fully remote environment
- Maintain a HIPAA-compliant private workspace
Responsibilities
- Oversee day-to-day operations across billing, coding, claims, payment posting, and accounts receivable functions
- Coordinate workloads and priorities across operational teams to support client requirements
- Monitor productivity, quality, turnaround times, and other operational performance metrics
- Review operational reports and identify trends, bottlenecks, and opportunities for improvement
- Manage escalated operational issues and coordinate timely resolution with the appropriate teams
- Work with Client Success Managers to address client concerns and maintain service standards
- Develop and improve processes, procedures, and internal operating standards
- Support training, coaching, and performance development for operational team members
- Ensure teams follow established healthcare privacy, security, and compliance procedures
- Communicate operational priorities, risks, and performance updates to leadership
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