Client Solutions Executive
New
G
Gaming Laboratories InternationalGambling industry
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years’ experience working in a complex problem-solving role involving technology and regulation
- Required Skills
- Project ManagementBusiness Development
Requirements
- Advanced Technical Degree or equivalent experience.
- 5+ years’ experience working in a complex problem-solving role involving technology and regulation.
- Advanced knowledge of gaming industry technology or technology in a related field.
- Experience creating and delivering convincing presentations to senior-level clients.
- Proven strategic expertise and business communication acumen.
- Experience in collaborative decision-making across technology, sales, and customer teams.
- Strong project management leadership skills.
- Ability to problem-solve with a balanced analytical and creative approach.
- Willingness to travel extensively (averaging 33%, up to 50%).
Responsibilities
- Identify strategic technical and regulatory challenges while acting as the primary technology expert.
- Lead complex projects involving new or emerging technology.
- Collaborate with customer service teams to win and grow client engagements.
- Achieve portfolio financial goals and activate client business objectives.
- Develop and drive strategies for client engagement on complex technical projects.
- Lead client solutions strategies for customer engagement, implementation, and retention.
- Own key client presentations regarding regulatory acceptance and approval of new technology.
- Coordinate solutions for gaming operators and create roadmaps for successful project launches and testing delivery.
- Track and report potential changes in legislation and regulation to internal stakeholders and government leaders.
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