Business Analyst & Workflow Associate Consultant
New
H
HarborLegal Technology
Remote, Canada; Remote, United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- Three or more years of experience in consulting, legal operations, or process automation
- Required Skills
- Business AnalysisMicrosoft Excel
Requirements
- Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field
- Three or more years of experience in consulting, legal operations, or process automation
- Strong analytical and problem-solving skills, especially around processes and systems
- Ability to communicate complex ideas clearly, both verbally and in writing
- Experience creating process documentation and workflow diagrams
- Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart
- Technical aptitude and willingness to learn no-code or low-code platforms
- Demonstrated leadership in academic, professional, or extracurricular settings
- Entrepreneurial mindset that is confident, adaptable, and proactive
Responsibilities
- Conduct interviews, research, and process observations to identify automation opportunities
- Create process maps, requirements documents, and solution designs that reflect optimized workflows
- Develop and test automated workflows using no-code or low-code platforms
- Troubleshoot workflows and alter existing configurations based on user feedback
- Provide first-line support to business and legal users of CLM platforms and legal AI tools
- Facilitate workshops and client presentations for real-time problem solving
- Maintain project ownership including monitoring timelines, scope, and budget
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