Senior Technical Program Manager
New
M
MonksTechnology Services
Fully remote from BrazilFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- AgileSCRUMJiraConfluence
Requirements
- Demonstrated experience overseeing multiple software engineering teams simultaneously
- Strong understanding of the software development life cycle and the technical fluency to engage effectively with engineers
- Advanced expertise in JIRA and Confluence, including custom workflows, JQL, automation, dashboards, and reporting
- Deep experience applying and standardizing Scrum, Kanban, or Scrumban practices across multiple teams
- Proven experience with SOC 2 Type I and Type II compliance and governance documentation
- Ability to distinguish technical challenges from process-related blockers
- Demonstrated ability to define, document, implement, and enforce scalable processes
- Exceptional organizational, prioritization, risk-management, and communication skills
- Strong social intelligence and the ability to build consensus among diverse stakeholders without direct authority
Responsibilities
- Manage the execution lifecycle for three cross-functional software development teams
- Align engineering deliverables with product requirements, priorities, and roadmaps
- Identify, track, and mitigate cross-team risks, blockers, and dependencies
- Schedule and facilitate Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, backlog grooming, and demos
- Use retrospectives and delivery metrics to improve team velocity, quality, and predictability
- Own JIRA board configuration, workflows, automation, reporting, and data hygiene
- Develop standardized dashboards, burndown charts, velocity reports, and work-in-progress tracking
- Lead the triage of incoming bugs and feature requests, ensuring timely evaluation and routing
- Partner with Product Managers to prioritize and maintain actionable, high-value backlogs
- Define, document, standardize, and enforce delivery and governance processes across teams
- Support SOC 2 Type I and Type II compliance through effective process controls and governance documentation
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