Customer Service Representative
U
Utility ProfitReal Estate / Utility Services
Work remotely from Mexico (or a location within 2 hours of US Central Time Zone), within 2 hours of US Central Time ZoneContractEntry
Salary800 USD per year
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Job Details
- Languages
- Fluent in English
- Required Skills
- Time ManagementMultitaskingData entryCRMCustomer support
Requirements
- Fluent in English with excellent verbal and written communication skills.
- Available to work full-time hours, including some weekends.
- Highly organized with the ability to manage multiple tasks in a high-volume environment.
- Comfortable learning and using new technology, software, and CRM systems.
- Strong follow-up skills and ability to persist in order completion.
- Friendly, outgoing, and empathetic attitude towards renters.
- Ability to think quickly and adapt to process changes or shifting utility options.
- Goal-oriented and competitive nature.
- Willingness to undergo a standard background check.
Responsibilities
- Assist renter customers with placing utility orders and explaining available options.
- Communicate with renters primarily through phone, text, and email.
- Make outgoing follow-up calls to renters and utility providers to ensure order completion.
- Proactively update team members on work progress.
- Provide additional support for clients and the team as time allows.
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