Credit Balance Specialist
New
T
TREND Health PartnersHealthcare Technology
Remote USFull-TimeMiddle
Salary21 - 23 USD per hour
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Job Details
- Required Skills
- Microsoft Excel
Requirements
- High School Diploma.
- Knowledge of administrative procedures and systems.
- Familiarity with file and record management.
- Proficiency with workplace terminology.
- Ability to concentrate on tasks over long periods without distraction.
- Strong problem-solving and critical thinking skills.
- Effective verbal and written communication abilities.
- Ability to read and comprehend written information.
- Knowledge of Revenue Cycle or Patient Accounting (Preferred).
- Technical proficiency with Microsoft Excel (Preferred).
Responsibilities
- Confirm account details and financial transactions in provider patient accounting systems.
- Review and reverse invalid adjustments to clear credit balances.
- Accurately document resolutions and impediments for assigned credit balances.
- Respond to system (TRENDAnalyze) rejections within 48 hours.
- Respond to QA rejections within 48 hours.
- Manage accounts receivable to obtain closure on identified client overpayments.
- Prepare required documentation for provider approval on overpayments.
- Escalate issues outside of personal control to leadership.
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