System Analysis Associate III - HR Data Management
New
J
JobgetherHuman Resources Technology
Based in India, second shift/afternoon scheduleFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least 2 years of relevant professional experience
- Required Skills
- Microsoft Office SuiteTechnical supportAnalytical thinkingData management
Requirements
- Bachelor's degree required, preferably in Computer Science, Information Technology, Health Informatics, or related discipline.
- At least 2 years of professional experience in system troubleshooting, technical support, or HR technology.
- Previous experience supporting and troubleshooting enterprise HR platforms is preferred.
- Experience with data conversion and mass data loads is an asset.
- Strong analytical and problem-solving abilities.
- Excellent attention to detail and commitment to data accuracy.
- Strong customer-service orientation and communication skills.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Ability to work independently in a fully remote environment.
- Availability to work a second shift/afternoon schedule.
Responsibilities
- Provide responsive and effective end-user support for HR systems through a structured ticketing process.
- Troubleshoot HR system issues, conduct detailed research, and implement resolutions.
- Perform regular audits and data-quality checks to maintain information integrity.
- Support data conversion activities and mass data loads.
- Collaborate with cross-functional teams to resolve issues and contribute to project outcomes.
- Analyze operational challenges and recommend process improvements.
- Assist with the implementation and adoption of system or process changes.
- Maintain and update work instructions and documentation.
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