Slovak Speaking Reservations Agent
New
M
Mercier Consultancy GroupTourism / Hospitality
Greece. Germany. Switzerland. Czechia. Hungary. AustriaFull-Time
SalaryCompetitive Monthly Salary plus 13th and 14th salary bonuses per year.
Apply NowOpens the employer's application page
Job Details
- Languages
- Native or fluent Slovak (spoken and written), strong command of English
- Required Skills
- Customer support
Requirements
- Native or fluent Slovak (spoken and written).
- Strong command of the English language for professional training and collaboration.
- Previous experience in the tourism industry or hospitality is considered a strong advantage.
- Excellent interpersonal skills and a genuine passion for travel and customer care.
- Technological proficiency and the ability to adapt to new booking platforms quickly.
Responsibilities
- Deliver professional customer support to Booking.com guests and partners within the tourism sector.
- Manage travel reservations, modifications, and inquiries with high accuracy and service excellence.
- Ensure all interactions reflect the premium quality standards expected by our global tourism clients.
- Resolve booking-related issues efficiently to maintain high customer satisfaction levels.
- Utilize internal reservation systems to update booking details and manage guest data securely.
- Provide expert advice on travel options to facilitate seamless booking experiences.
- Contribute to team targets through effective communication and proactive problem-solving.
View Full Description & ApplyYou'll be redirected to the employer's site
