Dutch Speaking Reservations Agent
New
M
Mercier Consultancy GroupTourism
Greece. Germany. Switzerland. Belgium. France. AustriaFull-TimeEntry
SalaryCompetitive Monthly Salary.
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Job Details
- Languages
- Native or fluent Dutch; strong command of English.
- Required Skills
- Problem SolvingCustomer service
Requirements
- Native or fluent Dutch (spoken and written).
- Strong command of the English language for international collaboration.
- Valid EU passport (mandatory).
- Passion for the tourism industry and a customer-centric mindset.
- Excellent problem-solving skills and attention to detail.
- Ability to thrive in a remote work environment based in Greece.
Responsibilities
- Provide world-class support for travelers navigating the Booking.com platform.
- Manage travel reservations, cancellations, and modifications with professional precision.
- Represent the premium standards of the tourism industry through empathetic and efficient communication.
- Assist customers with inquiries regarding accommodation bookings, policies, and special travel requests.
- Utilize advanced booking software to ensure accurate travel logistics and customer satisfaction.
- Collaborate with international hotel partners to resolve guest issues promptly.
- Maintain a high level of quality in all interactions to ensure repeat travel bookings.
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