Project Manager, Customer Experience
New
A
AmplifyEdTech
Remote - United StatesFull-TimeMiddle
Salary85,000 - 95,000 USD per year
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Job Details
- Experience
- 3-5 years
- Required Skills
- Project ManagementSalesforceTableauData visualizationStakeholder managementChange ManagementGoogle WorkspaceProcess improvement
Requirements
- Bachelor’s degree or equivalent practical experience.
- 3-5 years of experience managing multiple complex projects simultaneously.
- Strong background in the K-12 education landscape, such as school operations or EdTech.
- Experience designing and implementing end-to-end processes.
- Proficiency with Salesforce and experience with similar platforms.
- Advanced skills in Google Suite, Apple, or Microsoft Office suites.
- Experience building data visualizations to drive decision-making.
- Experience synthesizing large amounts of disparate information into actionable reports.
- Ability to work across multiple teams in complex, fast-paced environments.
- Demonstrated ability to manage scope and timelines with senior stakeholders.
Responsibilities
- Develop and maintain detailed project plans, timelines, and workflows.
- Track project performance data and analyze trends for continuous improvement.
- Coordinate meetings, develop agendas, and ensure clear next steps.
- Map current processes and identify opportunities for optimization and risk mitigation.
- Lead change management efforts to drive adoption of new processes.
- Provide progress visibility to stakeholders, including executives.
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