Onboarding Operations Specialist

New
R
RemoteHR Technology
Location: Vietnam, Thailand, Philippines, Async, open to flexible hours to support global needs.Full-TimeMiddle
Salary$26,070 — $31,000 USD
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Job Details

Languages
High proficiency in written and spoken English.
Required Skills
Artificial IntelligenceGoogle WorkspaceSlackZendeskNotion

Requirements

  • Strong background in operational roles, specifically people operations and employment/legal contracting.
  • Proficiency in handling employment contracts and legally binding documentation.
  • Experience in fast-paced, cross-functional settings like startups or high-growth companies.
  • High proficiency in written and spoken English at business level.
  • Skilled in using collaboration and project management platforms such as Notion, Slack, Zendesk, and Google Workspace.
  • Ability to work autonomously and asynchronously in a remote team environment.
  • Strong automation and AI capabilities and AI fluency.
  • Excellent attention to detail and ability to maintain organized knowledge and content resources.

Responsibilities

  • Manage the onboarding process for new employees with a focus on compliance and seamless documentation, including verification and preparation of employment packages.
  • Take charge of the entire employee onboarding lifecycle, meeting all operational requirements to ensure a smooth and successful experience, while adeptly addressing employee queries throughout the process.
  • Work closely with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for both clients and their employees.
  • Constantly seek and implement enhancements to the onboarding experience, anticipating and addressing evolving needs.
  • Manage and maintain employee data, ensuring information accuracy, security, and compliance with confidentiality standards.
  • Contribute to reporting, audits, and data integrity projects to uphold our commitment to operational excellence.
  • Identify and champion automation opportunities to streamline onboarding processes, boosting efficiency and scalability.
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$26,070 — $31,000 USD
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