Financial Analyst, PSG Operations

New
J
JobgetherFinancial Services
India, Flexibility to work day or night shifts depending on business requirements.Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
2–6 years of office administration, financial operations, or related professional experience is preferred.
Required Skills
Operations ManagementMicrosoft ExcelProblem SolvingCustomer serviceFinancial analysis

Requirements

  • 2–6 years of office administration, financial operations, or related professional experience is preferred.
  • Previous experience in the US retirement services or 401(k) industry is an advantage.
  • MBA qualification is preferred, ideally with a Finance specialization.
  • Strong verbal and written communication skills.
  • Strong attention to detail and accuracy.
  • Good analytical and problem-solving abilities.
  • Ability to document procedures and workflows.
  • Strong time-management and organizational skills.
  • Basic Microsoft Office knowledge, with a preference for strong working knowledge of Microsoft Excel.
  • Flexibility to work day or night shifts depending on business requirements.
  • For remote work: maintain an uninterrupted, distraction-free workspace and have reliable internet (at least 25 Mbps).

Responsibilities

  • Support the timely and accurate processing of participant distributions and loan-related transactions.
  • Research, investigate, and resolve outstanding issues associated with distribution processing.
  • Coordinate with trust companies, recordkeepers, and internal departments to ensure participant checks are processed and mailed within required timelines.
  • Identify trust excesses and ensure they are appropriately invested or resolved.
  • Review transaction forms and communicate with clients regarding incomplete, inaccurate, or non-compliant submissions.
  • Identify escalated issues, risks, and concerns for leadership resolution.
  • Provide high-level customer service while coordinating with business partners.
  • Document procedures and workflows to support consistent operations.
  • Manage assigned daily activities to maintain accuracy and meet deadlines.
  • Handle confidential participant, client, and business information securely.
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